Q&A
DO YOU HAVE A QUESTION?
Check our 'practical information' section to find the answer you need about your event Trail Alsace by UTMB!
2027 REGISTRATIONS
Registrations will be open exclusively to runners with a valid UTMB Index, from August 4, 2026, at 11:00 a.m. until August 6, 2026, at 11:00 a.m. After this period, registrations will open to all runners, with or without a valid UTMB Index, until all spots are filled. No waiting list will be available.
Before starting the registration process, please check you have a MyUTMB account and your race results are linked to your page. Find out here all the info to set up your account.
A 48h registration priority window is given to the owners of a valid UTMB Index. Runners without a valid UTMB Index may wait for 2 days before entering the registration process. For more information, please check all the benefits here.
If you try to register during the priority registration period and you do not have a valid UTMB Index, please try again after 48 hours.
If the registration process remains stuck in an endless loop, please change your device and browser. We recommend using a computer and the Chrome browser.
If your payment has been declined, please try again later, use another credit card, or contact your bank.If a dot (".") appears in your cardholder name, please try again without it.
If you have registered, but have not received a confirmation email, first check with your bank to see if you have been debited. If you have not been debited, try registering again. If you have been debited, please check your Spam folder or contact us via our contact form here in case you haven't received any email in your Spam.
Registration on a first come, first served basis, without pre-registration or random draw, until places are filled. There will be no waiting list, reopening of registrations or possibility of transferring the race number to another participant.
According to our registration conditions: Registration is personal. It is not possible to transfer a registration to someone else or to postpone registration to the following year under any conditions.
It is possible to transfer a registration to a shorter or longer distance in the limit of places available. Transfers are only available if the new distance is not sold out.
Runners may cancel their registration at any time via their runner's area.
If you HAVE taken out the cancellation insurance, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to access your registration dashboard and click on Apply for a refund to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the general terms and conditions.
More information on the "Insurance" page of the event.
If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can check our registration conditions here. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.
BEFORE THE RACE
Check the registration conditions of the Trail Alsace by UTMB 2026 HERE.
Check the rules of the Trail Alsace by UTMB 2026 HERE.
To validate your registration, we need your PPS code, which you must enter 3 months before the date of the race.
To validate your registration, please follow the steps below:
- Visit the PPS website to start your journey from February 17th: PPS
- Complete the suggested modules
- At the end of the journey, you will receive your PPS code
- Log in to your MyUTMB account to access your registration and paste the PPS code into your dashboard (Section: Registration Status).
We would like to remind you that it is obligatory to be in possession of individual accident insurance which covers any eventual costs for search and rescue In France. We remind you that this insurance is not included in the registration fee.
Learn more about the UTMB Group repatriation insurance here.
Please note that this insurance does not replace the cancellation insurance or the other way around.
Do you look for an accommodation? Find out all our recommendations HERE
Do you want to discover the region Grand Est ? Find out all our recommendations HERE
All roads lead to Alsace!
Find the different modes of transport HERE
DURING THE RACE
The complete list of mandatory equipment is available HERE.
You will be able to follow the passage of the runners according to the different timing points on the course.
You will find the live tracking link on the home page of the site as the event approaches or directly via LiveTrail.
UTDC - 100M You will be given a spare bag when collecting your number that you need to drop a the designated are near the startline. You will find your bag at the refreshment point in Châtenois, then it will be brought back to the finish in École Maternelle Freppel in Obernai.
UTDP - 100K You will be given a spare bag when collecting your number that you need to drop a the designated are near the startline. You will find your bag at the refreshment point in Barr, then it will be brought back to the finish in École Maternelle Freppel in Obernai.
TDC - 50K You will be given a spare bag when collecting your number that you need to drop a the designated are near the startline. You will find your bag at École Maternelle Freppel in Obernai.
TDP - 20K You will be given a spare bag when collecting your number that you need to drop a the designated are near the startline. You will find your bag at École Maternelle Freppel in Obernai.
The time barriers can be found on each event page in the table "Time charts".
We regret to inform you that we do not provide storage facilities or offer baggage transportation services for personal belongings.
Since the race passes through private areas, the GPX file will only be available one to two weeks before the event. You will receive an email as soon as the GPX file is available.
The crew pass, allowing the person assisting you to access the aid stations where assistance is permitted, will be given to you at the same time as your race bib.
